Privacy Policy
Last Updated: May 19, 2026
This Privacy Policy describes how sweetdecors.com (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, use our services, make a purchase on sweetdecors.com, or otherwise communicate with us through the Site (collectively, the "Services").
In this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, a website visitor, or another individual whose information has been collected in accordance with this policy. Please read this document carefully.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updated version will be posted on the website, the "Last Updated" date will be adjusted accordingly, and any additional measures required by law will be taken.
COLLECTION AND USE OF YOUR PERSONAL DATA
To provide our Services, we collect personal data about you from various sources. The information we collect and use varies depending on how you interact with us. In addition to the specific purposes mentioned below, this information may also be used to communicate with you, improve our Services, comply with legal obligations, enforce our terms of service, and protect the rights of our users or third parties.
PERSONAL DATA WE COLLECT
The type of personal data we collect depends on your interaction with our Site. "Personal data" refers to information that identifies, relates to, describes, or can reasonably be linked to you.
1. Information you provide directly
Contact details: Name, address, phone number, and e-mail address.
Order information: Name, billing address, shipping address, payment confirmation, e-mail address, and phone number.
Account information: Username, password, security questions, and other security-related data.
Customer support: Information you provide when contacting us, for example through a message via the Services.
2. Information about your use, also known as Usage Data
We may automatically collect information about your interaction with the Services using cookies, pixels, and similar technologies:
Device information and browser type.
Network connection and IP address.
Details on how you navigate our Site and use your account.
3. Information received from third parties
We may receive information from:
Service providers: Companies that support our Site, such as Shopify.
Payment processors: Who collect payment details, including bank information, credit or debit card details, and billing address, to fulfill orders.
Online tracking: Third parties collecting information via pixels, web beacons, and cookies when you interact with our ads or e-mails.
USE OF YOUR PERSONAL DATA
Provision of Services: To process payments, fulfill orders, send notifications, manage your account, and handle returns or exchanges.
Marketing and Advertising: To send promotional e-mails or SMS and display personalized ads. Where required by applicable Canadian privacy laws, we will obtain your consent before sending electronic marketing communications.
Security and Fraud Prevention: To detect and prevent fraudulent or malicious activity. You are responsible for keeping your login credentials confidential.
Communication: To provide customer support and maintain our business relationship.
COOKIES
Like most websites, we use cookies to improve the user experience and analyze traffic. Most browsers automatically accept cookies, but you can adjust your settings to block or delete them. Note that blocking cookies may affect the functionality of the Services.
We may also use cookies, pixels, and similar technologies for advertising, analytics, and performance tracking.
DISCLOSURE OF PERSONAL DATA
We may disclose your data to third parties in certain circumstances:
Service providers: For IT services, payment processing, data analysis, order fulfillment, customer support, and logistics.
Business partners: For advertising and marketing purposes.
Legal obligations: When required by law, in the context of a merger, bankruptcy, corporate transaction, or to protect our legal rights.
THIRD-PARTY LINKS
Our Site may contain links to third-party websites. We are not responsible for their privacy policies, practices, or security. We recommend reviewing the policies of any third-party site you visit.
CHILDREN'S DATA
The Services are not intended for children. We do not knowingly collect data from individuals under the age of 16. If you believe your child has provided us with personal data, please contact us.
YOUR RIGHTS
Depending on your location, you may have the following rights under applicable privacy laws:
Right of access and rectification.
Right to request deletion of your personal information.
Right to data portability, where applicable.
Right to object to or restrict certain processing.
Right to withdraw consent, where processing is based on consent.
Right to ask how your personal information is collected, used, and disclosed.
To exercise these rights, please contact us using the details below.
CONTACT INFORMATION
If you have any questions about our privacy practices or this policy, please reach out to us:
Store Name: Sweet Decors
Company Name: TDG-Ecom
Business Registration Number: 93620020
Tax/VAT Number: NL005031702B78
E-mail: Info@SweetDecors.com
Phone: + 1 647 4938240
Address: Veerdijk 17, 4588 PA Walsoorden, Netherlands
Customer Service Hours:
Monday to Friday: 8:00 am – 5:00 pm Eastern Time
Saturday: 8:00 am – 5:00 pm Eastern Time
We aim to respond to your inquiry within 24 hours.